Donations
Today's Appeals
I'd like to know where donations are most needed today
Where is Where Most Needed?
Where does my donation go?
Donation Policy
How does Muslim Hands use my donations?
Cancellations/Refunds
I donated on the Muslim Hands UK website and would like to cancel my donation / ask for a refund
Cancelling a MonthlyPayment
I would like to cancel my Direct Debit/regular donation
Syrian Family Homes
I'm looking to donate / I've donated a Syrian Family Home and would like to follow up on the feedback
Updating Payment Plan/Direct Debit details
I'd like to update my stored card details for my regular payment
What's the difference between General Charity and Sadaqah?
I'd like to know the difference between the terms General Charity and Sadaqah
How can I donate?
I'd like to know your different ways to give
Targets/Pledges
I would like to donate in instalments (monthly or one-off donations)
Sadaqah Animal Sacrifice
I'd like to make a general charity of an animal sacrifice
Where We Work
I'd like to know which countries Muslim Hands work in
Gift Aid
What is Gift Aid and how do I know if I'm eligible for it?
Donations Statements
I'd like my donations statement for my tax/Gift Aid calculations, overall donations calculations...
Receipts
I didn't receive my donation receipt
Are my donations given to only Muslims?
Do Muslims receive my donations, or are there also others who may receive the help?
Login access
I can't access my online account
Automated everyday donation
Do you have a donation service to donate everyday automatically?
Regular donations
I'd like to set up a regular/monthly donation - Direct Debit
One-off donations
How do I process a one-off donation?
My donation was unsuccessful
I tried to donate via the website but the donation was not processed/technical issues/errors
What are the different stipulations/donation terminology?
Sadaqah/General Charity/Sadaqah Jariyah/Zakat/Fidyah/Kaffara
I want to donate items
Does Muslim Hands accept clothes, shoes, furniture, medicine, toys or books donations?