Although we take extra care when dealing with our certificates, there may arise an issue when a message has been incorrectly printed. In this case, please notify us by sending us an email as soon as possible to mail@greatcharitygifts.co.uk and we will amend the mistake before sending it again.

In the case where you receive a certificate which is not addressed to yourself, please return it to
Mailroom at 148 Gregory Boulevard, Nottingham, NG7 5JE